Welcome to UCarry. By using our website, mobile application, or services (collectively, the "Services"), you agree to these Terms and Conditions.

1. Use of Services

• You must be at least 18 years old to book a shuttle ride.
• You agree to provide accurate and complete information during booking.
• We reserve the right to refuse service to anyone for any reason.

2. User Information Collection

We collect the following user information:

• Basic Information: Name, email, phone number.
• Payment Information: Handled securely through Stripe.
• Location Data: If GPS is enabled, we may use it to improve service accuracy.

3. Payments & Refunds

All transactions are processed through Stripe. By making a payment, you agree to Stripe's Terms of Service

Refunds are subject to our refund policy.

4. Contact Information

If you have any questions, contact us at: admin@ucarry.net

At UCarry, we strive to provide fair and transparent refunds. Below are our updated refund policies.

1. Cancellation & Refund Eligibility

• Full Refund: If canceled at least 24 hours before the scheduled trip.
• Partial Refund: If canceled between 12-24 hours before the trip.
• No Refund: If canceled less than 8 hours before departure or in case of a no-show.

2. Refunds Based on Passenger Count

The final cost of a trip may vary depending on the number of passengers booked for the same ride. If additional passengers join a previously booked trip, any overpayment will be refunded after trip completion.

Example:

• A passenger books a ride alone for $300.
• Another passenger later books the same trip, reducing the per-person cost to $150.
• After the trip, the first passenger receives a $150 refund to match the adjusted rate.

3. How to Request a Refund

• Email us at admin@ucarry.net with your booking details.
• Refunds are processed within 5-7 business days after trip completion.
• All payments are processed via **Stripe** and will be refunded to the original payment method.

4. Non-Refundable Cases

• Missed shuttles due to customer delays.
• Invalid refund requests after the ride has been completed and correctly billed.

5. Contact Us

If you have any refund-related questions, contact us at admin@ucarry.net.

At UCarry, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

• Personal Information: Name, email, phone number.
• Payment Details: Processed securely via Stripe. We do not store card details.
• Location Data: If GPS is enabled, we may collect location information for service optimization.

2. How We Use Your Information

• To provide and manage shuttle bookings.
• To process payments securely via **Stripe**.
• To improve our services based on user behavior and preferences.

3. Data Protection

We implement security measures to protect user data, including encryption and secure storage. However, no method of transmission over the internet is 100% secure.

4. Third-Party Services

We use third-party services such as Stripe for payment processing. By using our services, you also agree to Stripe's Privacy Policy.

5. Contact Us

If you have any questions about our Privacy Policy, contact us at admin@ucarry.net.